Shipping policy
Shipping Policy
At Yara Aura, we aim to provide fast, secure, and reliable delivery for every order placed through our website.
UK Shipping
All standard perfume orders are shipped using a fully tracked and recorded courier delivery service to ensure your parcel arrives safely and securely.
Delivery Methods
-
Full Size Perfumes & Standard Orders
Sent via recorded courier delivery with tracking provided once your order has been dispatched. -
6ml & 10ml Samples/Decants
Sent via Royal Mail Large Letter service for efficient and cost-effective delivery.
Processing Time
Orders are usually processed and dispatched within 1–2 working days. During busy periods, dispatch times may vary slightly, but we always aim to ship orders as quickly as possible.
Delivery Time
Estimated delivery times after dispatch:
- Recorded Courier Delivery: 1–3 working days
- Royal Mail Large Letter: 2–5 working days
Please note that delivery times are estimates and may occasionally be affected by courier delays or peak periods.
Tracking Information
Tracking details will be provided for all recorded courier deliveries once your order has been dispatched.
Please note that Royal Mail Large Letter shipments for 6ml and 10ml items may not include full tracking updates.
Incorrect Address Information
Customers are responsible for ensuring all shipping details are entered correctly at checkout. We cannot be held responsible for delays or lost parcels caused by incorrect address information.
Lost or Delayed Parcels
If your order has not arrived within the estimated delivery timeframe, please contact our support team and we will do our best to assist you promptly.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team through our website and we will be happy to help.
